增加工单模块
This commit is contained in:
mgw
6
jikimo_system_order/models/__init__.py
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6
jikimo_system_order/models/__init__.py
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# -*- coding: utf-8 -*-
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from . import constant
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from . import order_classify
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from . import system_work_order
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from . import work_order_template
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7
jikimo_system_order/models/constant.py
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7
jikimo_system_order/models/constant.py
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# -*- coding: utf-8 -*-
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# 工单状态
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STATE_SELECTION = [('draft', u'草稿'), ('unconfirmed', u'待确认'), ('pending', u'待处理'),
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('processed', u'已处理待评分'), ('completed', u'已完成'), ('closed', u'已关闭')]
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GRADE = [('1', '1非常不满意'), ('2', '2不满意'), ('3', '3一般'), ('4', '4满意'), ('5', '5非常满意')]
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25
jikimo_system_order/models/order_classify.py
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25
jikimo_system_order/models/order_classify.py
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# -*- coding: utf-8 -*-
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from odoo import models, fields, api
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from odoo.exceptions import ValidationError
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class OrderClassify(models.Model):
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_name = 'order.classify'
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_order = 'sequence, name'
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@api.constrains('name')
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def check_base_name(self):
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"""类型名称唯一"""
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name_obj = self.env['order.classify'].search([('name', '=', self.name)])
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if len(name_obj) >= 2:
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raise ValidationError(u'该类型已存在')
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# 名称
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name = fields.Char(string=u'名称', size=20)
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# 排序
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sequence = fields.Integer(default=10)
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# 是否有效
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state = fields.Boolean(default=True, string='是否有效')
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183
jikimo_system_order/models/system_work_order.py
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183
jikimo_system_order/models/system_work_order.py
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# -*- coding: utf-8 -*-
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from odoo import models, fields, api
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from odoo.exceptions import ValidationError
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from odoo import exceptions
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from .constant import STATE_SELECTION, GRADE
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import datetime
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import logging
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class SystemWorkOrder(models.Model):
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_name = 'system.work.order'
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_inherit = ['mail.thread', 'mail.activity.mixin']
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_order = 'date desc'
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_description = u'系统工单'
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_rec_name = 'order_number'
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def get_is_technicist(self):
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self._cr.execute(
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"select u.id from res_users u left join res_groups_users_rel r on r.uid = u.id where r.gid in (select g.id from res_groups g where g.name = '技术员权限') and u.id ='%s'",
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(self.env.user.id,))
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hr = self._cr.dictfetchall()
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if len(hr) > 0:
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return True
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else:
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return False
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# def get_user_department_id(self):
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# """根据用户id系统员工id"""
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# employee = self.env['hr.employee'].sudo().search([('user_id', '=', self.env.uid)], limit=1)
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# if employee:
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# if len(employee) > 0:
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# if not employee.department_id:
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# raise exceptions.Warning(u'您当前使用的用户没有所属部门')
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# return employee.department_id
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# else:
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# return False
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# else:
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# raise exceptions.Warning(u'您当前使用的用户没有关联员工')
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@api.onchange('order_template_id')
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def get_title(self):
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"""选择模板自动填充"""
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if self.order_template_id:
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self.title = self.order_template_id.title_template
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self.text = self.order_template_id.text_template
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# 工单编号
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order_number = fields.Char(string=u'工单编号', default='/')
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# 紧急程度
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urgency_degree = fields.Selection([('0', u'0星'), ('1', u'一星'), ('2', u'二星'), ('3', u'三星'), ('4', u'四星'),
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('5', u'五星')], string=u'紧急程度', help='五星为最紧急!', default='5')
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# 工单分类(可以配置,并调整优先级)
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order_type = fields.Many2one('order.classify', string=u'工单分类', domain=[('state', '=', True)])
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# 发起人所属公司(res.company)
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initiator_company_id = fields.Many2one('res.company', string=u'发起人所属公司', default=lambda self: self.env.user.company_id)
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# 发起人部门(hr.department)
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# initiator_department_id = fields.Many2one('hr.department', string=u'发起人部门', default=get_user_department_id)
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# 发起人(hr.employee)
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initiator_id = fields.Many2one('res.users', string=u'发起人', default=lambda self: self.env.user)
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# 发起时间
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date = fields.Datetime(string=u'发起时间', default=lambda self: fields.datetime.now())
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# 确认人
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confirm_id = fields.Many2one('res.users', string=u'确认人')
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# 确认日期
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confirmation_date = fields.Datetime(string=u'确认时间')
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# 模板
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order_template_id = fields.Many2one('work.order.template', string=u'模板', domain=[('state', '=', True)])
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# 标题
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title = fields.Char(string=u'标题')
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# 正文
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text = fields.Html(string=u'正文')
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# 状态[草稿\待确认\待处理\已处理\已关闭]
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state = fields.Selection(STATE_SELECTION, default='draft', string=u'状态')
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# 关闭原因
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close_cause = fields.Text(string=u'关闭问题原因')
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# 关闭时间
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close_time = fields.Datetime(string=u'关闭问题时间')
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# 关闭人
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close_user_id = fields.Many2one('res.users', string=u'关闭人')
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# 解决人
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solve_people_id = fields.Many2one('res.users', string=u'解决人')
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# 用户实际问题
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users_problem = fields.Text(string=u'用户实际问题')
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# 最终解决方案
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solution = fields.Text(string=u'最终解决方案')
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# 判断是否为技术人员
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is_technicist = fields.Boolean(string=u'是否为技术人员', default=get_is_technicist)
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# 打分
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grade = fields.Selection(GRADE, string=u'评分')
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# 评价按钮的显示
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is_display = fields.Boolean('控制显示评价按钮', compute='compute_is_display')
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def compute_is_display(self):
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for item in self:
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if item.state == 'processed' and self.env.user.id == item.initiator_id.id:
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item.is_display = True
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else:
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item.is_display = False
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@api.onchange('order_type')
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def _onchange_order_type(self):
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self.order_template_id = None
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self.title = None
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self.text = None
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@api.model
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def create(self, vals):
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# 创建编号
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if vals.get('order_number', '/') == '/':
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vals['order_number'] = self.env['ir.sequence'].get('system.work.order') or '/'
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return super(SystemWorkOrder, self).create(vals)
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def do_draft(self, order=None):
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"""状态草稿"""
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bill = self
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if order:
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bill = order
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if bill.state == 'unconfirmed':
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state_remark = u'待确认 --> 草稿'
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# bill.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (self.env.user.name,
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# (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
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bill.state = 'draft'
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def do_unconfirmed(self):
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"""状态待确认"""
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if self.state == 'draft':
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state_remark = u'草稿 --> 待确认'
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# self.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (
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# self.env.user.name,
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# (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
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self.state = 'unconfirmed'
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# 获取通知人
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objs = self.env['system.order.notice'].search([])
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user_ids = objs.notice_user_ids.filtered(lambda item: item.we_employee_id not in ['', False])
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we_employee_ids = user_ids.mapped('we_employee_id')
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lost_agent_id = self.env['ir.config_parameter'].sudo().get_param('lost_agent_id')
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wechat = self.env['we.config'].sudo().get_wechat(agent_id=lost_agent_id)
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# agent_id, user_ids, content
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content = """您有一张工单<font color=\"warning\">待处理</font>:**工单标题:{2}**
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>创建人:{1}
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>提交时间:{3}
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>紧急程度:{0}星
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请查看工单消息,并及时处理!
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""".format(self.urgency_degree,
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self.initiator_id.name, self.title, (self.date + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M'))
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for we_employee_id in we_employee_ids:
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try:
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wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_id, content=content)
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except Exception as e:
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logging.error('工单处理发送消息异常%s' % str(e))
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return True
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def do_pending(self):
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"""状态待处理"""
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if self.state == 'unconfirmed':
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state_remark = u'待确认 --> 待处理'
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# self.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (
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# self.env.user.name,
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# (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
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self.state = 'pending'
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self.confirm_id = self.env.user
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self.confirmation_date = fields.datetime.now()
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return True
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def urned_off(self):
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"""状态关闭"""
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if self.close_cause:
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self.state = 'closed'
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self.close_time = fields.datetime.now()
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else:
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raise ValidationError(u'请注明关闭原因')
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return True
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def unlink(self):
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for item in self:
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if item.state != "draft":
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raise ValidationError(u'只能删除状态为【草稿】的工单。')
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elif item.env.uid != item.initiator_id.id:
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raise ValidationError(u'非本人不能删除')
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else:
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super(SystemWorkOrder, item).unlink()
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38
jikimo_system_order/models/work_order_template.py
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38
jikimo_system_order/models/work_order_template.py
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# -*- coding: utf-8 -*-
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from odoo import models, fields, api
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class WorkOrderTemplate(models.Model):
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_name = 'work.order.template'
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_order = 'num'
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# 编号
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num = fields.Char(string=u'编号', default='/')
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# 名称
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name = fields.Char(string=u'模板名称', required="1")
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# 分类
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work_order_type = fields.Many2one('order.classify', string=u'系统工单分类', domain=[('state', '=', True)])
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# 模板标题
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title_template = fields.Char(string=u'模板标题')
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# 模板正文
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text_template = fields.Html(string=u'模板正文')
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# 模板说明
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template_explain = fields.Text(string=u'模板说明')
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# 是否有效
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state = fields.Boolean(default=True, string=u'是否有效')
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@api.model
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def create(self, vals):
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# 创建编号
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if vals.get('num', '/') == '/':
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vals['num'] = self.env['ir.sequence'].get('work.order.template') or '/'
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return super(WorkOrderTemplate, self).create(vals)
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class SystemOrderNotice(models.Model):
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_name = 'system.order.notice'
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_description = '工单处理人设置'
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notice_user_ids = fields.Many2many('res.users', string='工单处理人')
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