增加工单模块

2024-07-09 17:32:03 +08:00
parent 11907d4c5e
commit b582bfbafa
22 changed files with 1069 additions and 0 deletions
--- a/jikimo_system_order/wizard/order_technician_wizard.py
+++ b/jikimo_system_order/wizard/order_technician_wizard.py
@@ -0,0 +1,59 @@
+# -*- coding: utf-8 -*-
+
+from odoo import models, fields, api
+from odoo.addons.jikimo_system_order.models.constant import STATE_SELECTION
+import datetime
+import logging
+
+
+class OrderTechnicianWizard(models.TransientModel):
+    _name = 'order.technician.wizard'
+
+    order_id = fields.Many2one('system.work.order', string=u'工单ID',
+                               default=lambda self: self.env.context.get('active_id'))
+    # 解决人
+    solve_people_id = fields.Many2one('res.users', string=u'解决人', default=lambda self: self.env.user)
+    # 用户实际问题
+    users_problem = fields.Text(string=u'用户实际问题')
+    # 最终解决方案
+    solution = fields.Text(string=u'最终解决方案')
+    # 状态
+    state = fields.Selection(STATE_SELECTION, default='processed', string=u'状态')
+
+    def sure(self):
+        self.order_id.solve_people_id = self.solve_people_id
+        self.order_id.users_problem = self.users_problem
+        self.order_id.solution = self.solution
+        if self.order_id.state == 'pending':
+            state_remark = u'待处理 --> 已处理待评分'
+            # self.order_id.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (
+            #     self.env.user.name,
+            #     (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
+            self.order_id.state = self.state
+            # 获取通知人
+            # objs = self.env['system.order.notice'].search([])
+            # user_ids = objs.notice_user_ids.filtered(lambda item: item.we_employee_id not in ['', False])
+            # we_employee_ids = user_ids.mapped('we_employee_id')
+            we_employee_ids = []
+            if self.order_id.initiator_id.we_employee_id:
+                we_employee_ids.append(self.order_id.initiator_id.we_employee_id)
+            print(we_employee_ids)
+            lost_agent_id = self.env['ir.config_parameter'].sudo().get_param('lost_agent_id')
+            wechat = self.env['we.config'].sudo().get_wechat(agent_id=lost_agent_id)
+            # agent_id, user_ids, content
+            content = """您提交的工单-**工单标题:{0}**-<font color=\"info\">**已处理**</font>
+                                                    >提交时间：{1}
+                                                    >处理反馈：{4}
+                                                    >处理时间：{2}
+                                                    >处理人：{3}
+                                                    如有问题,请联系系统管理员!
+                                                     """.format(self.order_id.title,
+                                                                (self.order_id.date + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M'), (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M'), self.env.user.name or '', self.solution or '')
+            # wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_ids, content=content)
+            for we_employee_id in we_employee_ids:
+                try:
+                    wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_id, content=content)
+                except Exception as e:
+                    logging.error('工单处理发送消息异常%s' % str(e))
+
+        return {}