# -*- coding: utf-8 -*-

from odoo import models, fields, api
from odoo.addons.jikimo_system_order.models.constant import STATE_SELECTION
import datetime
import logging


class OrderTechnicianWizard(models.TransientModel):
    _name = 'order.technician.wizard'

    order_id = fields.Many2one('system.work.order', string=u'工单ID',
                               default=lambda self: self.env.context.get('active_id'))
    # 解决人
    solve_people_id = fields.Many2one('res.users', string=u'解决人', default=lambda self: self.env.user)
    # 用户实际问题
    users_problem = fields.Text(string=u'用户实际问题')
    # 最终解决方案
    solution = fields.Text(string=u'最终解决方案')
    # 状态
    state = fields.Selection(STATE_SELECTION, default='processed', string=u'状态')

    def sure(self):
        self.order_id.solve_people_id = self.solve_people_id
        self.order_id.users_problem = self.users_problem
        self.order_id.solution = self.solution
        if self.order_id.state == 'pending':
            state_remark = u'待处理 --> 已处理待评分'
            # self.order_id.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (
            #     self.env.user.name,
            #     (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
            self.order_id.state = self.state
            # 获取通知人
            # objs = self.env['system.order.notice'].search([])
            # user_ids = objs.notice_user_ids.filtered(lambda item: item.we_employee_id not in ['', False])
            # we_employee_ids = user_ids.mapped('we_employee_id')
            we_employee_ids = []
            if self.order_id.initiator_id.we_employee_id:
                we_employee_ids.append(self.order_id.initiator_id.we_employee_id)
            print(we_employee_ids)
            lost_agent_id = self.env['ir.config_parameter'].sudo().get_param('lost_agent_id')
            wechat = self.env['we.config'].sudo().get_wechat(agent_id=lost_agent_id)
            # agent_id, user_ids, content
            content = """您提交的工单-**工单标题:{0}**-<font color=\"info\">**已处理**</font>
                                                    >提交时间：{1}
                                                    >处理反馈：{4}
                                                    >处理时间：{2}
                                                    >处理人：{3}
                                                    如有问题,请联系系统管理员!
                                                     """.format(self.order_id.title,
                                                                (self.order_id.date + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M'), (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M'), self.env.user.name or '', self.solution or '')
            # wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_ids, content=content)
            for we_employee_id in we_employee_ids:
                try:
                    wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_id, content=content)
                except Exception as e:
                    logging.error('工单处理发送消息异常%s' % str(e))

        return {}