# -*- coding: utf-8 -*- from odoo import models, fields, api from odoo.addons.jikimo_system_order.models.constant import STATE_SELECTION from odoo.exceptions import ValidationError import datetime, logging class OrderCloseWizard(models.TransientModel): _name = 'order.close.wizard' def get_context(self): if self._context.get('active_id'): obj = self.env['system.work.order'].browse(self._context.get('active_id')) if obj.initiator_id.id != self.env.user.id: raise ValidationError(u'非本人无法操作') return obj order_id = fields.Many2one('system.work.order', string=u'工单ID', default=lambda self: self.get_context().id) # 关闭原因 close_cause = fields.Text(string=u'关闭问题原因', default=lambda self: self.get_context().close_cause) # 关闭时间 close_time = fields.Datetime(string=u'关闭问题时间', default=fields.datetime.now()) # 状态 state = fields.Selection(STATE_SELECTION, default='closed', string=u'状态') # 关闭人 close_user_id = fields.Many2one('res.users', string=u'关闭人', default=lambda self: self.env.user) def sure(self): self.order_id.close_cause = self.close_cause self.order_id.close_time = self.close_time if self.order_id.state == 'unconfirmed': state_remark = u'待确认 --> 已关闭' if self.order_id.state == 'pending': state_remark = u'待处理 --> 已关闭' if self.order_id.state == 'processed': state_remark = u'已处理待评分 --> 已关闭' # self.order_id.message_post(u'操作人:%s,操作时间:%s,状态变更过程:%s' % ( # self.env.user.name, # (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark)) self.order_id.state = self.state self.order_id.close_user_id = self.close_user_id we_employee_ids = [] if self.order_id.initiator_id.we_employee_id: we_employee_ids.append(self.order_id.initiator_id.we_employee_id) lost_agent_id = self.env['ir.config_parameter'].sudo().get_param('lost_agent_id') wechat = self.env['we.config'].sudo().get_wechat(agent_id=lost_agent_id) # agent_id, user_ids, content content = """您提交的工单-**工单标题:{0}**-**已关闭** >提交时间:{1} >处理时间:{2} >处理人:{3} 如有问题,请联系系统管理员! """.format(self.order_id.title, (self.order_id.date + datetime.timedelta(hours=8)).strftime( '%Y-%m-%d %H:%M'), (datetime.datetime.now() + datetime.timedelta( hours=8)).strftime('%Y-%m-%d %H:%M'), self.env.user.name or '') # wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_ids, content=content) for we_employee_id in we_employee_ids: try: wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_id, content=content) except Exception as e: logging.error('工单关闭发送消息异常%s' % str(e)) return {}