80 lines
3.6 KiB
Python
80 lines
3.6 KiB
Python
# -*- coding: utf-8 -*-
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from odoo import models, fields, api
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from odoo.addons.jikimo_system_order.models.constant import STATE_SELECTION
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from odoo.exceptions import ValidationError
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import datetime, logging
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class OrderCloseWizard(models.TransientModel):
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_name = 'order.close.wizard'
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def get_context(self):
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if self._context.get('active_id'):
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obj = self.env['system.work.order'].browse(self._context.get('active_id'))
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if obj.initiator_id.id != self.env.user.id:
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raise ValidationError(u'非本人无法操作')
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return obj
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order_id = fields.Many2one('system.work.order', string=u'工单ID',
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default=lambda self: self.get_context().id)
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# 关闭原因
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close_cause = fields.Text(string=u'关闭问题原因', default=lambda self: self.get_context().close_cause)
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# 关闭时间
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close_time = fields.Datetime(string=u'关闭问题时间', default=fields.datetime.now())
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# 状态
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state = fields.Selection(STATE_SELECTION, default='closed', string=u'状态')
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# 关闭人
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close_user_id = fields.Many2one('res.users', string=u'关闭人', default=lambda self: self.env.user)
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def sure(self):
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self.order_id.close_cause = self.close_cause
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self.order_id.close_time = self.close_time
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if self.order_id.state == 'unconfirmed':
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state_remark = u'待确认 --> 已关闭'
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if self.order_id.state == 'pending':
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state_remark = u'待处理 --> 已关闭'
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if self.order_id.state == 'processed':
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state_remark = u'已处理待评分 --> 已关闭'
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# self.order_id.message_post(u'操作人：%s，操作时间：%s，状态变更过程：%s' % (
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# self.env.user.name,
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# (datetime.datetime.now() + datetime.timedelta(hours=8)).strftime('%Y-%m-%d %H:%M:%S'), state_remark))
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self.order_id.state = self.state
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self.order_id.close_user_id = self.close_user_id
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we_employee_ids = []
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if self.order_id.initiator_id.we_employee_id:
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we_employee_ids.append(self.order_id.initiator_id.we_employee_id)
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lost_agent_id = self.env['ir.config_parameter'].sudo().get_param('lost_agent_id')
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wechat = self.env['we.config'].sudo().get_wechat(agent_id=lost_agent_id)
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# agent_id, user_ids, content
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content = """您提交的工单-**工单标题:{0}**-<font color=\"#FF0000\">**已关闭**</font>
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>提交时间：{1}
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>处理时间：{2}
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>处理人：{3}
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如有问题,请联系系统管理员!
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""".format(self.order_id.title,
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(self.order_id.date + datetime.timedelta(hours=8)).strftime(
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'%Y-%m-%d %H:%M'), (datetime.datetime.now() + datetime.timedelta(
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hours=8)).strftime('%Y-%m-%d %H:%M'), self.env.user.name or '')
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# wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_ids, content=content)
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for we_employee_id in we_employee_ids:
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try:
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wechat.message.send_markdown(agent_id=lost_agent_id, user_ids=we_employee_id, content=content)
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except Exception as e:
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logging.error('工单关闭发送消息异常%s' % str(e))
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return {}
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